SME customer testimonial:
Idealis Group
Témoignage d'André Bake, fondateur d'Idealis Group, sur la collaboration avec Torrefactory
Discover the coffee solution implemented at Idealis
At Idealis , a company specializing in IT consulting and the integration of Odoo and SAP ERP systems, quality of life at work is a priority.
With around fifty employees spread over several floors, the question of the coffee break had become central: how to offer the whole team a quality coffee, easily accessible, throughout the day?
It is with this in mind that Idealis called upon Torrefactory , not simply to install machines, but to benefit from comprehensive support in setting up a complete and responsible coffee solution .
Coffee machines adapted to the uses of each space
Deux machines automatiques Technicup ont été installées pour répondre à tous les profils de consommation :
- Technicup Cup Office C : compact and efficient, perfect for black coffee lovers, capable of serving up to 50 cups per day.
- Technicup Cup 1 : more versatile, it allows you to make classic or milk-based coffees (cappuccino, latte…), up to 100 cups per day.
Both models include a bean hopper, ensuring freshly ground coffee for every cup – for quality coffee, without compromise.
Artisan-roasted coffee beans
In parallel, we assisted Idealis in selecting coffees to meet the diverse preferences of their team. Their selection:
- Costa Rica , a well-rounded, balanced and slightly fruity coffee
- Moka, plus doux, avec des notes florales et une belle longueur en bouche
They have the option to modify these cafes at any time through a digital subscription portal.
All our coffees are roasted in Belgium, and as always at Torrefactory, they come from a responsible and transparent approach, in direct contact with the producers.
Un service complet pour une tranquillité au quotidien
From needs analysis to installation, we guided their team step by step, taking into account their space, consumption and internal management constraints.
And because the quality of a good coffee also depends on regularity and reliability, our service includes complete machine maintenance : cleaning, descaling, replacement of parts if necessary… Everything is taken care of by us, proactively.
Our goal: to allow Idealis employees to focus on their work, while enjoying consistently perfect coffee — without management or hassle for the team.


